- Definitions
- WebLink4u Limited is registered in England and Wales, Company Registration No 3974643. The registered address is: 7 Plas Y Fedwen, Coed Y Cwm, Pontypridd, CF37 3EX, UK.
- WebLink4u Limited will hereinafter be referred to as
WebLink4u or the Company.
- Client means any individual, firm, business undertaking, or
company that purchases goods, products or services from
WebLink4u.
- Supplier means any individual, firm, business undertaking, or
company that supplies goods, products or services to
WebLink4u.
- Contract is the relationship that exists when a Client requests
the supply of goods, products or services from WebLink4u.
- Spam means the forwarding by Email or other electronic
means any form of unsolicited or unrequested, spurious
advertising material or bulk mailing of any type of unrequested
and unwanted data.
- Terms means these Terms & Conditions, a copy of which is
posted on the WebLink4u website (located at
http://www.weblink4u.co.uk), and a printed copy will be made
available on request.
- Law: All contracts are subject to English Law administered in the English Courts.
- Terms & Conditions
- These Terms shall apply to all contracts for the sale and
supply of goods, products or services from WebLink4u to
Clients to the exclusion of all other terms and conditions
except where alternative terms and conditions have been
agreed in writing between WebLink4u and the Client.
- Clients who request goods, products or services from
WebLink4u by any means whatsoever - online order form,
telephone, fax, letter, Email, letter, or any other means - will be
deemed to have accepted and agreed to these Terms.
- WebLink4u reserve the right to amend, update or change
these Terms at any time without prior notice.
- WebLink4u does not support the use of Spam or any conduct
which could be considered offensive, illegal or contrary to the
spirit and protocols of the Internet. Websites which support
pornography, adult or sex-related material, warez, illegal MP3
trading or IRC Bots are not permitted. Offending Websites will
be closed down immediately they are discovered, all web
pages, files and contents of the Website will be instantly
deleted, and the account will be cancelled without refund of
any fees which may have been paid in advance by the client.
- Clients must not use their Website Hosting or Email facilities provided by WebLink4u or its Suppliers to promote and spread computer viruses or engage in
hacking or any type of anti-social, disruptive or unlawful
behaviour or conduct. Offending websites will be closed down
immediately they are discovered, as per the preceding item above.
- Domain Name Registration and Ownership
- All Domain Names are registered with the client's name (or company name as appropriate) as the owner of the domain, at the address provided by the client.
- WebLink4u will attempt to register the Domain-Name requested
by a Client with the appropriate registration authority, subject
to all fees and charges for this service being paid in advance. Once the registration process has started it cannot be reversed, so clients must ensure the accuracy of the Domain-Name requested. WebLink4u cannot accept any responsibility for errors or spelling mistakes contained in the original request from a client, and will register the exact information supplied.
- Registration and use of a Domain-Name is subject to the
terms and conditions of the relevant registration authority, and
Clients must ensure that they are aware of and abide by such
terms and conditions.
- Given the popularity of Domain-Names and the high volume
of registrations handled by the relevant registration authorities,
WebLink4u make no representation that the Domain-Name a
Client wishes to register is capable of being registered or that
it can be registered in the Client's name. Clients must not
assume that they have the right to use a Domain-Name until
they have been formally advised by WebLink4u that the
registration process has been successful. Any action take by
the client prior to formal notification is at the Client's own risk. The WebLink4u website has facilities for checking if some of the more popular domain-types are available to be registered.
- Once the registration process has been started by WebLink4u, any fees or charges paid by the Client in advance are not refundable except in the following circumstances:-
- If the relevant registration authority refuses to register the
Domain-Name because it already exists or it is considered
offensive.
- If a Domain-Name registered by WebLink4u does not exactly match one of the Domain-Names requested by the client, as evidenced by the information contained in the Order Form completed and submitted by the client from the WebLink4u website.
- In all other circumstances, fees or charges paid in advance will
not be refunded.
- Clients are reminded that Domain-Names are normally registered for a renewable 2 year period, and failure to renew the registration prior to the appropriate anniversary date could result in the name being registered by a third party.
- Clients who register Domain-Names through WebLink4u will
be entitled to free parking of the Domain-Name for as long as
is required, and this will include unlimited Email and Web
Forwarding facilities if required.
- Clients can transfer their Domain-Name to a permanent
hosting service at any time completely free of any transfer
charges from WebLink4u, subject of to all outstanding monies
and debts being cleared.
- Website Hosting & Email Addresses
- Shared website hosting space is provided by WebLink4u up to a maximum of 1000 Mb per Domain-Name, or is included as an integral part of a business or ecommerce package. All fees and charges for this service are payable annually in advance unless otherwise agreed in writing. In the event that such fees and charges are not paid by their due date, WebLink4u reserves the right to close down a client's website without further notice until all outstanding sums have been paid in full by the client.
- Each Domain-Name hosted by WebLink4u will be provided with unlimited Email Addresses through a single POP3 Email Box. Additional POP3 boxes are available on request, subject to limitations based on each client's allotted hosting space.
- Each Domain-Name is limited to a maximum of 10Gb Bandwidth (traffic volume) per month. Excess bandwidth used will be charged to clients at the rate of 5p (five pence) per 1Mb in the month following the excess usage. In extreme cases where excess bandwidth usage has an adverse effect on other clients, WebLink4u reserve the right to curtail or disable a client's site until the bandwidth usage is reduced to more acceptable levels.
- With the exception of Websites which have been designed,
developed and maintained by WebLink4u and where
WebLink4u is acting as the sole Webmaster, clients are wholly
responsible for the content and material used on their Website,
and must ensure that they comply with all relevant UK and
International laws, particularly regarding copyright, trade
marks, libel, confidentiality, and security matters.
- Clients who have direct access to their Website Server
Account must not attempt to abuse this privilege or gain
access to other client's accounts, or attempt to obtain or
interfere with the source code or functionality of the Server in
any way, or make any attempt to use the Server for any
unlawful or illegal purposes or for reasons other than as
intended.
- Clients must not store more data in their Domain-Name
Account than their allotted and agreed space, and are
responsible for ensuring that their user names and passwords
are kept safe and secure and not divulged to another person
or third party.
- Clients are responsible for ensuring that they keep a current
backup of their Website and all it's contents, including such
items as web pages, graphics, and databases, and shall not
hold WebLink4u responsible for any loss or damage
howsoever caused.
- Whilst WebLink4u and it's suppliers will make all reasonable
endeavours to have the Server and Services available to
clients, availability of hosting services cannot be guaranteed,
and WebLink4u shall not be held responsible or liable for any
loss or damage caused through the use, misuse, breakdown,
downtime, unavailability, closure or removal of service.
- WebLink4u and its suppliers reserves the right to suspend the
Services at any time and for any reason, generally without
notice. A reason for permanent or prolonged suspension of
the service will be sent to the client's last known Email
Address.
- The services provided to a client under a specific Domain-
Name or Account are for the specific use of that client, and
may not be sold or transferred to a third party.
- Website Design & Development
- WebLink4u will design, build and develop a functional business
website to a client's specific instructions, and will optimise the
website for listing by Search Engines.
- WebLink4u will continue to maintain the website and act as
sole Webmaster for the client, subject to the client entering
into a Website Hosting contract with WebLink4u and
requesting that WebLink4u act in this capacity on an ongoing
basis.
- WebLink4u will utilise a variety of scripting languages to design websites, including HTML, XHTML, CSS, Java Applets, JavaScripts, PHP and CGI-Perl scripts. Websites can be framed or unframed depending on the client's instructions.
- If special eCommerce software is required to develop a catalogue, online shop, or shopping basket facility, the client agrees to pay for such software in advance, including covering the cost of any special training fees that may be imposed by the softwrare suppliers as well as shipping, delivery and other ancillary charges.
- If an extensive online catalogue is required involving hundreds or thousands of products, clients are expected to provide a product database or spreadsheet, including graphics, images and photographs as required. Clients are responsible for ensuring that they have the right to publish any data so furnished by them, and that they are not infringing any copyright or trade mark by authorising its publication.
- Clients are responsible for making their own arrangements in respect of Payment Gateways for Credit Card Merchant or Bureau facilities, although guidance will be provided by WebLink4u if requested. It is important to ensure that the payment facility is compatible with the shopping cart software being used on the site as integration is not always possible. Secure Server facilities can be provided as an integral part of a WebLink4u Hosting account for a minimal annual charge.
- WebLink4u also provides an automatic Search Engine
Submission service at reasonable cost which submits to over 60,000 search engines and related FFA sites worldwide on a monthly basis. All websites designed and built by WebLink4u will be submitted once without charge on completion of the website. Websites which have been designed as part of an eCommerce or Business Package will be entitled to 12 x monthly submissions as part of the package. See appropriate web pages for further details.
- Clients are reminded that listing by the major Search Engines is a privilege, not a right, and that no site submission service or anyone else can ever guarantee a listing with any of the Search Engines, let alone provide or guaranteee a high profile placing. However many of the major search engines now require payment of a fee to include a website within their directory.
- Clients are required to pay a minimum deposit of £200 or 33%, whichever is the greater, prior to new design work being started, which is refundable in the event that the interim site does not meet the client's expectations. Upgrades or changes to existing sites are normally subject to a 33% deposit prior to commencing any work. In either case, the balance payment is payable in full prior to the formal publication of the site on the Internet or within 14-days of the Invoice date at the latest. Non-compliance will result in publication being delayed or temporary closure of the website in all other circumstances, pending the outstanding sum being paid in full.
- WebLink4u will retain two current copies of all Websites
designed for clients. One on Hard Disc and the other on CD,
and these will be updated when there are any major changes
to the Website content or design. Clients are responsible for
ensuring that they keep up to date copies of active or dynamic
databases which reflect their online trading activities or
operations.
- WebLink4u retains copyright, publication and distribution rights
for all websites they build, design and develop, and this
extends to all original artwork and graphics.
- Secure Transactions, Fees, Payments, Refunds & Value Added Tax
- All orders and credit card payments are transacted using a secure server certified by Thawte Consulting. Credit Card transactions are 100% handled by NetBanx - the Secure Online Payment System - which is recognised worldwide for its security and efficiency, and is multi-bank approved. Under this highly secure system, client's credit card details are declared to NetBanx direct, and are never made available to WebLink4u or any other party. Once a payment transaction has been authorised by the client's credit card company, NetBanx advise WebLink4u that it is OK to process the order without undue delay.
- Owing to the primarily personal nature of Domain-Names
which are generally closely linked to an individual, business, client or
specific project or undertaking, WebLink4u is unable to
register a Domain-Name without an advance payment in full.
- For the reasons outlined above and the fact that the
majority of Domain-Names cannot normally be resold,
WebLink4u is unable to make a refund for any unwanted
Domain-Names once the registration process has been
implemented, except where the registration is rejected by the
relevant registration authority - see above.
- Web Hosting services are payable annually in advance and
are not refundable.
- Other hosting services and charges including Secure Server
facilities for order processing and manual Merchant credit card transactions, are
payable annually in advance and are not refundable.
- A 33% deposit (or minimum deposit of £200, whichever is the greater) is required prior to Website Design and Development work being started, which is refundable in the event that the interim site does not meet the client's expectations - see above. For large sites, interim payments are required on completion of each section or module, whilst full and final payment should be made within 30 days of the formal publication of the "completed" website. In this respect, "completed" means that the items covered in the original quotation have been completed.
- WebLink4u will not purchase any software, products or engage alternative services on behalf of clients. Any additional external work, assistance, training or software must be paid by the client in advance directly to the suppler, unless there is an alternative agreement in writing to the contrary.
- Value Added Tax - VAT - will be applied at the current UK Standard Rate to all goods, products or services purchased from WebLink4u by clients who are based in the UK or EU. Clients from non-UK/EU countries are not liable for VAT and will not incur this charge.
- Updated: November 2002
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